Longtop Group object for after sales service: quality and customer first, continuously provide in-time and comprehensive after sales service for all customers.
1. Produce thousands of kinds of ATM whole machines and spare parts, including NCR, Hitachi, Wincor Nixdorf, Diebold, Fujitsu, Hyosung, NMD, OKI, GRG, Kingteller, Eastcom, etc.
2. OEM for ATM parts and banking equipment.
3. Prompt and on-time delivery.
1. Repairing, maintaining and refurbishing service for ATM equipment and parts.
2. ATM upgrading solution, hardware and software.
3. Technical consultation and training service.
1. 24 hours in-time and comprehensive after-sales service, with professional and quick online technical support and solutions.
2. 90 days warranty for our devices (after the day of acceptance), free service for device faults and damage that not caused by human factors.
3. Beyond warranty, we would provide paid repairing and maintaining service.
4. We will response in 48 hours and solve it in field in 72 hours after receiving use's notice, if any fault happens for our devices.
5. We pay return visits to provide technical service and support as well as free troubleshooting.